Privacy Policy

At Isla Quests, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you use our services for Game Localization and Game Server Hosting.

1. Information We Collect

We collect the following types of information:

Personal Information: Includes your name, email address, phone number, and billing information provided during registration or inquiry.
Technical Data: Includes IP addresses, device details, and usage statistics to optimize our server hosting and website performance.
Project Data: Includes any game files, localization scripts, or related materials shared with us for localization and hosting purposes.

2. How We Use Your Information

The information we collect is used for the following purposes:

To provide and improve our Game Localization and Server Hosting services.
To manage billing, transactions, and account setup.
To ensure secure, uninterrupted server hosting for your game.
To communicate with you regarding project updates, technical support, and service improvements.
To comply with legal obligations and maintain the security of our systems.

3. Data Sharing and Security

Data Sharing: We do not sell, trade, or share your personal or project data with third parties unless required by law or necessary to fulfill our services (working with trusted subcontractors for localization).
Data Security: We implement industry-standard encryption, firewalls, and secure access protocols to protect your data from unauthorized access, alteration, or loss.

4. Your Rights

You have the right to:

Access and request a copy of the data we hold about you.
Request corrections to any inaccuracies in your data.
Request deletion of your data, where applicable.
Opt-out of marketing communications at any time.

To exercise your rights, please contact us at [email protected].

5. Data Retention

We retain your data only as long as necessary to provide our services or comply with legal requirements. Upon the completion of your project or termination of services, you can request the deletion of your project files and personal data.

6. Cookies

Our website uses cookies to improve your browsing experience, track usage, and customize content. You can manage or disable cookies through your browser settings.

7. Updates to This Policy

We may update this Privacy Policy to reflect changes in our services or legal obligations. Any updates will be posted on our website, and we encourage you to review this page regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us [email protected].